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A career where your deep connection to the community and your dedication to patient care are celebrated is closer than you might think. In fact, if you’re reading this right now and this is what you are looking for in your next professional chapter, you have found more than just a workplace. You have found a professional calling and an organization that creates a supportive environment that encourages professional growth and provides a sense of belonging. Meet Consuelo Razo, RN, the supervisor at our Mission Mesa Pediatrics health center in Oceanside. Consuelo’s journey with TrueCare spans over two decades, starting as a Medical Assistant (MA) and returning as a Registered Nurse (RN) and supervisor.
Consuelo’s story is a powerful testament to the internal growth opportunities and the strong, community-focused culture that defines TrueCare. Learn what makes TrueCare a unique and fulfilling place to work, directly through Consuelo’s experience.
Consuelo Razo, RN, on a Two-Decade Journey of Growth in Pediatric Health Care
Consuelo Razo‘s dedication to her profession and her hometown community is the cornerstone of her career. Her path to becoming a Supervisor at Mission Mesa Pediatrics is a clear example of how TrueCare supports its team in achieving their professional goals.
“I have been on and off at TrueCare for over 20 years. I started as an MA, and then I decided to go back to school and returned as an RN, and I’ve been with TrueCare as an RN for the last 10 or 15 years in different positions, and I’ve been at Mission Mesa Pediatrics for about 7 years,” explained Consuelo.
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What Keeps Bringing Consuelo Back to TrueCare?
Consuelo’s career with TrueCare has been an on-again, off-again affair spanning over 20 years. Every time she looked for a professional home, she found herself drawn back.
Consuelo revealed that she has also wondered what it is that has proven to be so magnetic about our organization and continued to pull her back to pull her back.
“I’ve asked myself that question as well, and I feel like the answer to that is that I enjoy working for the community I grew up in. I was born and raised here in Oceanside, and I like being that support and providing those services to my community,” said Consuelo.
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What’s it Look Like to Provide Support to Your Community?
Our conversation eventually turned to what it means for her to give back to her community and help elevate it through exceptional and accessible care that meets populations that are too often underserved where they’re at.
“I support the community by using my bilingual skills with Spanish and English, by taking a different role than I had before, and by providing a greater depth of service. I can spend a little bit more time with the patient and help out in a different way while being hands-on with the community. I feel like I’m always making a difference,” Consuelo stated.
Ultimately, Consuelo said the mission-driven approach to everything we do is what has made this work exceedingly more meaningful.
“Over the years, even after school, I just kept finding myself being drawn back to the community side again. Here, I learned that I can serve the community in a different role, and that’s really what makes it so special,” said Consuelo.
She said that the key to providing excellent service to the community is being positive.
“I consider myself a positive person. If we see a patient or a child or one of our patients crying, or if we see that they’re having a bad day or are scared, I’m always trying to make sure they feel comfortable and we provide the feedback or support they need at that moment,” said Consuelo.
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What Growth Opportunities Are There at TrueCare?
Consuelo’s journey from Medical Assistant (MA) to Registered Nurse (RN) is a prime example of the growth opportunities available at our nonprofit organization. Consuelo said she made the decision to go back to school to amplify her impact.
“I went back to school because I figured out I really wanted to be in the medical field, and as a medical assistant, I learned a lot. It made me realize that I could do more than I thought I could, and that inspired me to keep developing in this field,” said Consuelo.
This pursuit of growth is supported by TrueCare’s culture, which emphasizes professional development. Now, as a supervisor, Consuelo is involved in the training process for new staff, helping them flourish and thrive.
“It’s important to remember you don’t just make a difference in the external community. Here, you make a difference in your colleagues’ lives by being part of the training process for whoever joins the team. It’s not just one – it’s everybody. We operate by the maxim that it takes a village in that way. I enjoy knowing that they learned a lot by being here. We embrace them and just make sure that they can continue learning, and as a result, that elevates the level of care. Everyone wins,” noted Consuelo as she meditated on her commitment to mentorship and the future of health care.
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What’s the Team Culture at Mission Mesa Pediatrics?
Working in pediatrics requires an extra layer of skill, including patience and deep compassion. However, as she put it, pediatrics has always been her passion.
Consuelo believes the TrueCare culture is uniquely built to support this demanding, yet rewarding, field. Her favorite part of the Mission Mesa team culture? The snacks.
“We are definitely what I call a snack culture. We are always sharing new snacks from different places. Anywhere we go, we’re always thinking about whether or not the team would like to try something. I think that’s what keeps us going. Just knowing that we support each other and always thinking about how we can make each other happy,” said Consuela when ruminating on what has brought her team so close together.
She said that this culture, predicated on being considerate, extends beyond snacks.
“Everybody is the same here. We’re always thinking about each other. It’s what makes everyone close with their coworkers. If someone on the team loves a certain, we bring it and share,” smiled Consuelo.
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Why Choose TrueCare for Your Health Care Career?
Consuelo’s experience is a powerful indicator of the benefits of working at TrueCare, from career growth and excellent benefits to being part of a truly compassionate team.
Consuelo even pulled from her decades of experience and provided indispensable guidance for applicants looking for a new professional chapter.
“We’re always striving to make things better. We’re not perfect, but every day we strive to be better. If you have a growth mindset, you would love to work at a place like TrueCare,” said Consuelo.
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Why is TrueCare a Great Place to Practice Pediatrics?
As for what makes TrueCare an incredible place to practice pediatrics specifically, she provided keen insights gleaned from decades of experience. For those looking to enter pediatrics, Consuelo highlights three essential skills:
- Compassion
- Patience
- Really good listening skills
“TrueCare is a good place to practice pediatrics because there are so many different resources for our pediatric population. It’s definitely a unique skill that you might have to work to acquire. It’s not something I came into TrueCare with, but once I was experiencing what it was, I really fell in love with being in pediatrics. The rest was history,” said Consuelo.
She adds that the most rewarding part of her job is seeing kids as newborns until they graduate and being able to experience different stages of their lives alongside them.
“There is no shortage of blessings when you get to see the children grow and move onto adult care – being a part of that process is beautiful,” said Consuelo.
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Are You Inspired by Consuelo Razo’s Journey? Explore Registered Nurse Jobs and Other Community Health Care Jobs at TrueCare Today!
Consuelo Razo‘s story showcases the deep professional and personal fulfillment that comes from serving the community at TrueCare. Her journey from MA to RN Supervisor, and her sustained commitment over two decades, is a testament to the growth opportunities and team unity you can find here.
If you’re looking for a workplace where you can feel connected to your community and are encouraged to thrive, we invite you to browse open positions and join the TrueCare team.
