TrueCare Information for New Patients
Extraordinary care with a heart.
We want every patient to feel at home at TrueCare. That’s why we provide patient-centered, team-based care from compassionate professionals who truly care about your health and well being.
Our health-first approach is reflected in our beautiful, modern health centers, which inspire a positive and welcoming patient experience. We make it easy to access the care you need with virtual health visits, and transportation assistance. We help you understand healthcare reform, fill out insurance forms, and connect with programs that can make healthcare more affordable. Most importantly, we always put your health first.
Download forms – New patient information / Release of medical records
We’re more than a health center. We’re family.
Welcome to TrueCare!
We’re happy you’re here.
We understand you might be a little apprehensive on your first visit, so we promise to make it a great experience. Our warmhearted and caring staff and compassionate doctors are here to welcome you, answer all your questions, and give you the attention and care you deserve. At TrueCare your health is our priority.
We look forward to meeting you. Call or text (760) 736-6767 to schedule an appointment at any one of TrueCare’s 16 Health Centers.
The TrueCare Promise
Affordable care you can trust
TrueCare is committed to providing access to affordable healthcare to those in need. We accept all patients, and never turn away anyone due to inability to pay. That’s a promise.
To make payment easy, TrueCare accepts most major insurance plans. Our “Health Bundle” provides ultimate patient value, with one fixed price for the visit, tests, labs and x-rays—so there are no surprises. We can help you access no-cost healthcare programs and offer flexible payment options for those who qualify. If you need assistance, we can also help you apply for health insurance.
Full service health with a heart
Why go from one healthcare provider to another when you can get everything you need at TrueCare? Our comprehensive wellness services include dental, pediatric, adult and senior care, as well as specialty services such as women’s health, behavioral health and chiropractic care. TrueCare has everything you and your family need to get and stay healthy.
We speak your language
Every patient wants to feel understood. Our multi-lingual healthcare staff speak English and Spanish as well as other languages so you can feel comfortable at every visit. Additionally, we provide interpreter services for more than a dozen other languages available at each TrueCare Wellness Center.
TrueCare Getting Started
We look forward to seeing new patients
We want your first visit with us to be a great experience. Gathering your personal information and filling out the appropriate forms in advance will make for a stress-free, timely visit.
Download Forms – New Patient Information:
Release of medical records
TrueCare providers need to understand your health history in order to provide the right care. Please ask your last doctor to send your medical records to us prior to your first appointment. Find a release of information form below.
Fax: (877) 279-1995
Or Mail to:
TrueCare Health Information Department
400 S. Melrose Drive, Suite 200
Vista, CA 92081
Download Authorization for Use or Disclosure of Health Information:
Release of medical records with MyChart:
What to bring
- Health Insurance Card
- Picture ID (if applicable)
- Medications
- Immunizations Card
- Proof of income for all household members
- Advance Directive
- New Patient Forms (Completed)
New patient forms
Please download and complete the forms that apply to your first TrueCare appointment:
TrueCare is proud to partner with Uber Health, to provide safe, reliable transportation for patients who need help getting to and from their scheduled appointments.
Pediatric Care