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As a healthcare professional, you have dedicated your life to helping others, whether it’s helping people heal with your support and kindness or using your medical expertise to save lives. However, in the current healthcare system, it can be challenging to find a clinic that allows you to focus on providing the personalized and affordable care your patients need. There are still clinics that allow you to prioritize serving your community.
If you are interested in joining a team of like-minded and compassionate professionals who are dedicated to providing essential services to those who need them, TrueCare is the place for you. Still, getting a job is not as simple as sending an application, so we are here to help you navigate the process. You might be wondering, what is the interview process at TrueCare? Let’s get into it!
What Is the Interview Process at TrueCare?
Remember that this is a general overview – this process may not be indicative of your experience. Everyone’s experience is different depending on their circumstances, like the role you are applying for. The interview process at TrueCare is typically 6 steps long:
- Submit Your Application
- Interview Request
- Screening Interview
- A Series of In-person/Video Interviews
- Job Offer
- Celebrate Getting Your Dream Job!
Here’s what to know about each stage of this process.
1. Submit Your Application
The interview process at TrueCare starts with an application. Once you apply, whether on our site or through one of our job posting partners, expect your application to be reviewed within 48 hours, though this timeline is subject to change depending on the number of applicants.
This, however, is because we believe you deserve to have real-life humans reviewing your application – not AI tools! Please make sure all information and dates on your application are accurate, as we will verify this during the offer stage.
“What I think a lot of people don’t realize is how important accuracy is when they’re completing the application,” said Becky Sanchez, the Talent Acquisition Director at TrueCare. “We do have a lot of issues where we have to go back and say, ‘This is what you said, but this is what was reported.’ So make sure you are being accurate. A simple thing like looking up your work history on the IRS website can help with that,” said Sanchez.
But don’t worry; this doesn’t mean that we expect you to fill out your entire 30-year career history! We understand how complicated that can be for you, so we only go back five years. Just be prepared to discuss any gaps in your employment history.
2. Interview Request
After reviewing your application, we will be in touch. If you are a good fit for our clinic, you will receive a request from the recruiter to schedule an interview. This invite will be accompanied by a calendar link to schedule the interview at your convenience.
“It’s important for us that candidates can schedule a time that works best for them, and once you set a date, it’s automatically put on the recruiter’s calendar,” said Sanchez. “We know that making time to take an interview can be difficult, especially in our industry. A lot of times, we have providers interview with us who have to talk before or after hours. So we are very accommodating and try to flex. If the times provided don’t work, all you have to do is tell us, and we’ll work with you,” she said.
3. Screening Interview
The next part of the interview process at TrueCare is a phone screening interview! You will speak with a recruiter for about 30 to 45 minutes and discuss your experience, your resume, any accomplishments you’d like to share, any gaps in your job history, salary expectations, and total comp expectations.
“An important part of this step is asking you questions around culture fit because it’s really important that we maintain the culture we have at TrueCare,” said Sanchez. “We like to make sure that we’re hiring people that align with our mission-driven organization and would work well in our diverse team – this also helps ensure that candidates are taking a role that they would enjoy and succeed in,” she said.
But we understand that this dialogue can’t be one-sided. We will also discuss everything that we bring to the table at True Care, including benefits, comp packages, and what it’s like to work at our clinic so that you can determine if this is the right organization for you.
4. A Series of Interviews
After the screening interview, you will have another interview with the Hiring Manager. This stage varies depending on the role you are applying for. These interviews can be on-site or on a video call, depending on the location and team.
“For most cases, it’s just the hiring manager first,” said Sanchez, “but I’ve seen a couple of cases on the provider side, for example, where they might meet with two people on the first round. Regardless, the hiring manager is always involved.”
If you advance to the next stage, you may have another interview with members of the team. This, however, depends on the level of the role for which you are applying.
5. Job Offer
After interviewing, if you have been identified as a finalist, the recruiter will typically talk through expectations with you again to check-in and see how you are feeling after completing the process. If you are still interested, our team will work to create an offer that we hope excites you, based on your experience and internal/external factors.
We will then give you a call and give you a verbal offer. If you accept, we will send a written letter. From there, we initiate your background check, physical, drug test, and tie up some loose ends on the back end, like ensuring you have the necessary credentials and licenses.
We will also ensure that the dates on your application are accurate, so make sure you carefully fill it out. If there are any discrepancies, we will discuss them with you.
6. Celebrate Getting Your Dream Job!
Congratulations – you have the job! We can’t wait to work with you. This stage is, of course, the most fun. Celebrate with your loved ones because you have secured a job at a clinic that does meaningful work and makes a true difference in people’s lives.
Whether that means cracking open a bottle of wine, going for a hike or run, or having a nice and quiet movie night at home with your family, you deserve it.
Ready to Do Meaningful Work? Apply to Begin the Interview Process at TrueCare and Enjoy Working Your Dream Job!
Again, we would like to reiterate that the interview process at TrueCare depends on your role and circumstances – while you can generally expect to proceed through each of the steps listed above, these things can change. At TrueCare, we’re not just offering a job—we’re offering a chance to be part of something bigger. You’ll be joining a diverse team of compassionate professionals dedicated to providing the best care possible while prioritizing professional development, personal growth, and work-life balance.
With our supportive, mission-driven culture and the opportunity to make a real difference, TrueCare is where your career can flourish. Visit our Careers page to apply!
