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Dec 20, 2023

TrueCare Earns HRSA Quality Badge

TrueCare has been honored with the Health Center Quality Leader (HCQL) Silver badge. This recognition is for achieving the best overall clinical quality performance. The award also acknowledges progress with improving health outcomes for patients in rural and underserved communities. This distinction is awarded to the top 20 percent of health centers nationwide by the U.S. Department of Health and Human Services (HHS) through the Health Resources and Services Administration (HRSA).

HRSA awards Community Health Quality Recognition (CHQR) badges to health centers that have achieved the highest levels of clinical quality. Performance measures include areas such as access, quality, health equity, health information technology, social risk factors screenings, and COVID-19 public health emergency response.

“The acknowledgment holds immense importance for TrueCare. It recognizes our commitment and adherence to high-quality performance benchmarks set by HRSA, with a profound impact on patients and the diverse communities we serve,” said Dr. Marie Russell, TrueCare’s Chief Medical Officer/Chief Operating Officer. “This accolade is a testament to the collective delivery of compassionate care that enhances the patient experience and health outcomes.”

Federally Qualified Health Centers (FQHC) like TrueCare play a vital role in communities. They consistently provide care and improve health outcomes for over 30 million patients who face significant barriers to affordable health care access. This includes care across various clinical areas, such as behavioral health, maternal health, diabetes health, heart health, cancer screenings, and HIV prevention, as well as overall quality performance.

“Health centers are an essential part of America’s health care safety net. They provide access to high-quality preventive and primary care in the highest need communities across the country,” said HRSA Administrator Carole Johnson. “We at HRSA are proud to support and partner with these health centers. They not only provide care to patients regardless of their ability to pay but also consistently deliver excellent care that exceeds national quality standards.”

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Jessica L. Randalls, PA
Primary Care

“I enjoy getting to know my patients and it is important to me that they feel heard, understood and involved in their healthcare.”