Home / What Is a Sliding Fee Scale? How TrueCare Makes Health Care Affordable

Mar 18, 2026

What Is a Sliding Fee Scale? How TrueCare Makes Health Care Affordable

The cost of care can make people delay routine visits, even when they need them. TrueCare’s sliding fee discount program can help eligible patients access care at a lower cost based on income and household size. Establishing primary care can help patients stay on top of their health and may help prevent more serious issues later.

How the Sliding Fee Discount Program Works at TrueCare

A sliding fee scale is a discount program that may reduce the cost of care for eligible patients based on income and household size. Discount eligibility is based on household size and income, using federal poverty guidelines, so costs are adjusted based on each patient’s financial situation.

As a Federally Qualified Health Center (FQHC), TrueCare is a nonprofit health center that focuses on community care. Our team provides a personal touch, working to understand your needs and culture to ensure you feel like a part of the family.

Health Care with Zero Hidden Costs at TrueCare 

We aim to make costs easier to understand by explaining fees, payment options, and what to expect before care begins. This commitment to clarity helps patients feel more confident when seeking the care they need.

Our team assists patients with the following:

  • Clear Fee Explanations: Fees are explained as clearly as possible before care begins.
  • Payment Support: Our team can help patients understand available payment options.
  • Required Estimates: When applicable, we provide required estimates and cost information in accordance with the No Surprises Act.

Related Article: Money Stress Affects Health More Than We Realize

How to Make the Transition to Primary Care

Many people wait until they are severely ill to visit a clinic because they are concerned about the cost of a routine check-up. However, establishing primary care can help patients stay on top of their health and may help prevent more serious issues later.

TrueCare makes this transition easier by offering same-day access and walk-in appointments for immediate needs through our QuickCare services. Once your immediate concern is addressed, we can connect you with a primary care team that can provide ongoing care that is respectful, culturally responsive, and available in your preferred language.

Insurance and Enrollment Assistance

Even if you believe you cannot afford insurance, you might be eligible for programs that lower your costs. Our Health Insurance Assistance team offers bilingual support to help you navigate your options. Our team can help determine whether you may qualify for Medi-Cal or Covered California and explain available cost options.

If you are currently uninsured, TrueCare still provides access to care through our discount programs. We also help families access vital resources such as the Women, Infants, and Children (WIC) program and nutrition assistance. 

Related Video: CBS News 8 – Free Health Insurance Enrollment Assistance Amid Pandemic

Local Health Care at Your Fingertips

With over 20 locations across north San Diego County and south Riverside County, TrueCare is likely right in your neighborhood. We understand that transportation can be a hurdle, which is why we offer telehealth options and even help coordinate medical rides when needed. We are committed to making sure that no barrier, financial or logistical, stops you from maintaining your health.

When you choose a provider that offers a sliding fee discount program, you are joining a system that values people over profits. You can view our Health Plans Accepted to see how we accommodate everyone in our community.

Find Quality Health Care at TrueCare

Taking control of your health shouldn’t be a stressor. By choosing TrueCare, you are selecting a provider that understands your life, your culture, and your budget. 

If cost has kept you from scheduling care, TrueCare may be able to help. Our team can explain sliding fee eligibility, payment options, and next steps so you can get the care you need. Find the support you deserve today and visit a location near you.

Disclaimer: 

The information provided in this blog post is for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor or 911 immediately.

TrueCare heart icon

TrueCare logo icon in white

TrueCare newsletter sign-up:

Stay in the know, subscribe now!

TrueCare heart icon
Related posts
Walk with a Doc / Saturday, April 11

Walk with a Doc / Saturday, April 11

Date: Saturday, April 11 Time: 9:00am Location: New Location! Richmar Park 110 Richmar Ave, San Marcos, CA 92069 (follow TrueCare signage) Get Directions Join TrueCare's Dr. Devesh Vashishtha and Behavioral Health Consultant, Davis Rodriguez Melendez, LCSW, at this...

Manual Montemayor TrueCare Primary Care Provider headshot
Extraordinary care with a heart.
Manuel Montemayor, MD
Primary Care
“When providing care, communication is key. I enjoy helping patients understand their illness and treatment.”