For more than seven years, California-based provider TrueCare has made screening patients for Adverse Childhood Experiences (ACEs) a priority. In September 2020, OCHIN began integrating a new suite of tools that would allow providers, including TrueCare, to screen patients for ACEs and toxic stress directly from their OCHIN Epic electronic health record (EHR) platform. Since joining the OCHIN network and participating in the program, TrueCare has screened … more
Call Center Hold Times
Dear Valued Community Member, We understand that you may be experiencing longer-than-usual wait times when contacting TrueCare, and we sincerely apologize for any inconvenience this may cause. Our team is currently handling an unprecedented number of calls due to...