Home / TrueCare™ has Partnered with San Diego County to Help Keep Families in their Homes and Apartments, Preventing Homelessness
Hands holding a small toy house
Oct 21, 2021

TrueCare™ has Partnered with San Diego County to Help Keep Families in their Homes and Apartments, Preventing Homelessness

San Marcos, Calif., October 18, 2021 — Renters within San Diego County whose income has been impacted because of COVID-19 restrictions, may now receive financial help from a new program for rental assistance.

TrueCare™, a nonprofit health care provider for the diverse communities in North San Diego and South Riverside Counties, has joined the County of San Diego’s efforts to help families apply for COVID-19 emergency rent and past-due utility payment assistance. This is made possible through the Emergency Rental and Utility Assistance Program (ERAP).

“Just when we thought the worst was over, we’re recognizing the longer term impact the pandemic has had in the community, creating more health and financial hardship across San Diego County, particularly for low-income families,” said Briana Cardoza, TrueCare’s Chief Business Development Officer. “This program allows us to support our community in getting the help they need.”

Renters do not need to be TrueCare patients to obtain TrueCare’s help in applying for rental assistance. However, to qualify, applicants must show an inability to pay their rent by documenting a loss of income and lack of assets because of Covid.

Rental assistance is available to residents who live within the jurisdiction of the San Diego County Housing Authority, including the unincorporated areas of San Diego and the cities throughout San Diego County. These include Carlsbad, Coronado, Del Mar, El Cajon, Encinitas, Escondido, Imperial Beach, La Mesa, Lemon Grove, National City, Oceanside, Poway, Ramona, San Marcos, Santee, Solana Beach, and Vista. Residents of the City of San Diego and Chula Vista can visit ERAPSanDiego.org for information about rental assistance in their areas.

To be eligible, a single renter’s income must be $67,900 a year or less; a couple’s combined income no more than $77,600, and a family of four, no more than $97,000 a year.

Beginning September 3, 2021, renters who are relocating and meet income level limits may obtain up to two months’ rent, including a security deposit, for a maximum of $7,000.00.

TrueCare’s enrollment team is eager to assist qualified individuals in applying for the ERAP program over the phone or in person Monday through Thursday, from 8 a.m. to 5 p.m. at TrueCare’s various locations, including Encinitas, Carlsbad, Oceanside’s Mission Mesa Pediatrics, San Marcos and Ramona.

For more information, renters should call or text (760) 736-6734 or email PatientRetentionandEngagement@truecare.org.

More Financial Aid for Small-Business Landlords

In addition, the Rental Assistance for Small Landlords (RASL) will financially assist landlords who own fewer than five rental units that have unpaid rent for three months or longer. The County will compensate landlords for unpaid rent occurring from April 2020. The maximum reimbursement amount is $15,000 for each rental unit. For more information on how to apply, renters and landlords should visit www.SDHCD.org or call (858) 694-4801.

About TrueCare

TrueCare™ provides an affordable, comprehensive and culturally sensitive healthcare experience to nearly 60,000 patients a year, many of whom are underinsured, or have no medical insurance. For nearly 50 years, TrueCare has served North San Diego and Riverside Counties with services ranging from primary care, pediatrics, women’s health, behavioral health, chiropractic and dentistry. In addition, TrueCare offers transportation services, community health outreach, insurance enrollment assistance, and case management programs.

For more information, visit truecare.org

truecare find out more button

About ERAP

The County’s 2021 Emergency Rent and Utilities Assistance Program (ERAP) helps eligible households in qualifying areas who have been financially impacted by the COVID-19 pandemic. The program provides payment assistance for renters who need help with rent and utilities. Applications will be accepted until funds are no longer available. ERAP is administered by the County of San Diego’s Housing and Community Services Department. For more information, visit https://www.sandiegocounty.gov/sdhcd/community-development/COVID-19-Emergency-Rental-Assistance-Program.html


TrueCare heart icon

TrueCare logo icon in white

TrueCare newsletter sign-up:

Stay in the know, subscribe now!

TrueCare heart icon
Related posts
Jimmy Figueroa Appointed Donor Relations Manager

Jimmy Figueroa Appointed Donor Relations Manager

TrueCare is thrilled to grow its Philanthropy team and welcome Jimmy Figueroa as our Donor Relations Manager. Jimmy brings a wealth of experience in the nonprofit and community spheres to his new role. To elevate awareness about TrueCare's comprehensive services,...

SDBJ Names Two TrueCare Leaders as Women of Influence

SDBJ Names Two TrueCare Leaders as Women of Influence

The San Diego Business Journal has honored two TrueCare leaders as 2024 Women of Influence: 50 over 50. Tracy Elmer, Chief Innovation Officer, and Dr. Maria Sebiane, a Clinical Lead at TrueCare San Marcos Pediatrics, were both recognized for their exceptional...

SDBJ – TrueCare’s Ben Whitehill Lauded for Driving Innovation

SDBJ – TrueCare’s Ben Whitehill Lauded for Driving Innovation

The San Diego Business Journal has recognized TrueCare’s Ben Whitehill, VP of Information Technology, as a 2024 Leader of Influence in Technology. Ben’s leadership at TrueCare has been a gamechanger. Over the course of a short period, he's led the IT and security...

Jessica Randalls TrueCare Primary Care Provider Headshot
Extraordinary care with a heart.

Jessica L. Randalls, PA
Primary Care

“I enjoy getting to know my patients and it is important to me that they feel heard, understood and involved in their healthcare.”