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At the heart of TrueCare is a commitment that extends far beyond traditional health care. We have built a culture where professionals thrive, connections matter, and work-life harmony is a way of life and not just a buzzword. Most importantly, however, at TrueCare, we have built a culture that puts our service and commitment to communities that are too often underserved at the forefront of our focus. Phyllis Mason, Clinical Nurse Manager II at TrueCare, represents the gold standard of community-centered health care and embodies the soul of our organization, ensuring the heart of our company culture keeps beating. Working at TrueCare is more than a job; it’s a place where you will belong.
Imagine what it’s like working in an environment where your professional growth is nurtured through robust mentorship, where leadership starts each day by personally connecting with every team member, and where boundaries between professional excellence and personal well-being are thoughtfully blended. Well, at TrueCare, that dream health care job is a reality, and we are thrilled to highlight Phyllis and the work she does.
Meet the TrueCare Team: Phyllis Mason, Clinical Nurse Manager II
Phyllis radiates warmth and compassion, which are key components of our company culture because, at TrueCare, we believe that true healing starts with truly caring. Get to know Phyllis a little more to understand who we are and what we do.
What Mentorship and Training Opportunities Are Available at TrueCare?
Phyllis is soft-spoken and approachable, which is part of what makes her such a great fit as a Clinical Nurse Manager. When you meet her, you can tell she genuinely cares, whether you’re a new hire, a current employee, or a patient.
“We have mentorship and training opportunities, especially for new hires. During the onboarding process, it’s really important to have competent staff who can train them and give a good orientation,” Phyllis said. “We value providing a good onboarding and hiring experience for new hires because it leads to a better patient experience. Just like we have a community-focused approach to health care, we have an internal community-focused approach to training our team. You’ll learn from everyone,” she added.
Why Should You Work at TrueCare?
Phyllis truly believes in our mission of helping our community, both externally and internally, and takes great pride in the work we do and providing a holistic and integrated approach to health care.
“I love working for community health because I have a heart for people,” Phyllis said. “Especially with behavioral health, I enjoy this field because there’s no stigma, and our focus is always on getting people back to normal and helping them rediscover their joy. Being there for patients, restoring that happiness, and helping patients live their best lives is one of the greatest feelings for me,” she said.
Ultimately, this mission-driven approach to health care is what she finds to be the most meaningful aspect of our work. For Phyllis, working at TrueCare is endlessly fulfilling because she genuinely cares about people.
“If you’re passionate about helping your community, we are looking for you,” Phyllis said. “When you’re working at TrueCare and with a sensitive population, it gives you a sense of satisfaction knowing you can contribute to people living the best life possible, and because of that, we are looking for people who have the heart and passion to serve their community. We are looking for people who would love to showcase their abilities and how they can use their talents to help people get back on the right track, whether it’s physically or emotionally,” she added.
Phyllis also loves the location of our clinic and believes that it’s one of the best perks of working here.
“One thing I really love about working at this clinic is that you can get on Oceanside Boulevard, go straight a couple of miles down, and you will be at the beach,” she said. “So, if you want to go there during your lunch hour or right after work, a peaceful walk on the beach can be an excellent way to unwind, and it’s only a few minutes away,” she added.
What Is the Team Dynamic Like at TrueCare?
When discussing the team dynamic, Phyllis proudly stood beside a sign hung in our clinic that serves as a work mantra for the TrueCare team.
“A huge part of our team dynamic is printed on this sign. Always be honest, always be kind, and always be friendly,” Phyllis said, motioning to a sign in her office. “This is really important to our organization because it’s key to building great relationships with our staff,” she elaborated with a smile.
Phyllis also strives to create an environment that finds the right role for the right people to ensure they are in a position to thrive professionally and personally. This support is what makes our team dynamic special.
“We have many different facets here at TrueCare, and we know that we can find somewhere where you can thrive and be elevated to be the best that you can be as an employee. When you reach that pinnacle, we know you will help our patients reach the heights that they want to reach, too. None of that’s possible without a supportive team dynamic,” she said.
What’s a Day Like for You at TrueCare?
As a Clinical Nurse Manager, Phyllis understands the importance of maintaining great relationships with her staff, which is what informs her day-to-day work life.
“When I come in in the morning, I go to each section of the clinic, including the chiropractor, dental, and behavior health sections, and smile,” Phyllis beamed. “It’s really important for me to do a pulse check-in with every team member and set the tone for the day,” she said.
Just as importantly, however, when you work at TrueCare, you will be working with the latest in health care technology on a daily basis, meaning every day is an opportunity to grow and develop in your field.
“Here at TrueCare, we believe in cutting-edge technology and innovation,” Phyllis said. “We’re not just here for our patients. We are community-driven, so it’s important to offer the best for our providers, our patients, and our community,” she added.
What’s the Work-Life Balance Like at TrueCare?
Phyllis is a vital member of our staff because she genuinely cares about each team member and wants to see them thrive professionally and personally, and she understands the importance of a healthy work-life balance.
“We are focused on helping our employees have the best well-being and work-life balance possible,” Phyllis said. “Burnout is something many people face in the health care industry, and we go to great lengths to prevent that for our team because it ensures that they can put their best foot forward in helping our patients have the best life possible,” she added.
Are You Inspired By the Words and Kindness of Phyllis Mason? Apply Today to Make a Meaningful Difference in Your Community.
As Phyllis Mason guides you through our vibrant offices, you’ll quickly sense her infectious passion for community health care and the unique culture we’ve built. If you are looking for a health care job that offers the perfect blend of purpose and balance, TrueCare is the workplace for you. Here, you can grow, connect, and truly make a difference.
Visit our Careers Page and apply today to join a community that serves its community.
