Applying for Medi-Cal can feel overwhelming, especially if you are not sure where to start or what documents you may need. At TrueCare, our Enrollment Team is here to help guide you through the process and connect you and your family to the coverage and care you deserve. 

Our health centers provide personalized enrollment support in a welcoming environment where language, cultural, or technology barriers should never prevent someone from getting help. Whether you are applying for the first time, renewing your coverage, or exploring your options, TrueCare is committed to making the process easier and less stressful. 

Is Medi-Cal the Right Coverage Option for My Family?

Many families in San Diego and Riverside Counties may be eligible for Medi-Cal coverage for services beyond basic doctor visits, including dental, behavioral health, and chiropractic care. 

When comparing Covered California vs Medi-Cal, the primary difference lies in income brackets and specific eligibility requirements, which can be confusing to navigate alone. Our team helps you understand these nuances so you can make an informed decision for your family.

• Medi-Cal: Offers free or low-cost health coverage for children and adults with limited income and resources.
• Covered California: A marketplace where individuals can buy health insurance with financial assistance based on their income.

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How to Apply for Medi-Cal at TrueCare

Here are five easy steps for completing your Medi-Cal application with TrueCare.

Step 1: Speak with an Enrollment Counselor

Start by speaking with a TrueCare Enrollment Specialist. Our team can help answer questions, explain available programs, review eligibility requirements, and guide you through each step of the Medi-Cal process.  

Step 2: Understand the Mandatory Medi-Cal Application Documents

Generally, to complete a Medi-Cal application, you may need documents that verify your identity, California residency, household income, and other eligibility information. Having these documents ready can help reduce delays and make the application process smoother. 

Commonly required items include:

• Identification: A California ID, driver’s license, or passport.
• Income Verification: Recent pay stubs, tax returns, or a letter from your employer.
• Proof of Residency: A utility bill or rental agreement showing your current address.
• Citizenship or Immigration Status: Relevant documents to determine your eligibility for specific programs.

Step 3: Complete Your Medi-Cal Application with Support from TrueCare

TrueCare can help simplify the Medi-Cal application process. Enrollment assistance is available at 27 TrueCare locations across the region or by phone, making it easier for you and your family to get support in the way that works best for you.

Our Enrollment Specialists can assist by completing Medi-Cal applications directly with you and help walk you through applying for Medi-Cal online or through paper forms. Our staff provides the guidance necessary for you to feel more confident in your submission. Specialists can also help answer questions, review required documents, and provide support throughout the application process. By connecting with  TrueCare for enrollment assistance, you may also learn about additional services and resources available to support your health and well-being. 

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Step 4: Select a Health Care Plan and Get Connected to Care 

After your application is approved, most Medi-Cal members must select a health care plan. TrueCare Enrollment Specialists can help explain available plan options, assist with plan selection, and help connect you to a primary care provider and other health services. 

Once your coverage is active, TrueCare can help connect you and your family to medical, dental, behavioral health, women’s health, specialty care and other available services.

We encourage you to schedule a wellness visit and begin using your benefits as soon as possible.

Step 5: Renew Your Medi-Cal 

To keep your Medi-Cal coverage active, it is important to complete your renewal by your assigned renewal date and keep your contact information updated with the county. 

TrueCare Enrollment Specialists can help with:

• Medi-Cal renewals
• Reporting household changes
• Troubleshooting coverage issues
• Understanding renewal notices
• Replacing a lost Medi-Cal Benefits Identification Card (BIC)
• Finding your Medi-Cal ID number

If you receive a renewal notice or have questions about your coverage, TrueCare is here to help. 

Your Health Partner for Every Step

Whether you need help applying for Medi-Cal, renewing your coverage, reporting changes, or understanding your health coverage options, TrueCare is here to help. Our Enrollment Team can connect you with enrollment support and guide you through the next steps. Contact our team to learn more about available assistance and support services.