How-To Video Library

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MyChart Basics

MyChart: Features Overview

MyChart allows you to manage appointments, access test results, request medication refills, pay bills, and more!

MyChart: How to Sign Up

Learn how to sign up for MyChart on your mobile device easily.

TrueCare heart icon Having trouble with MyChart setup or login? Call or text (760) 736-6776.

Using MyChart

MyChart: How to Download

Learn how to download the MyChart app.

MyChart: Using the Messaging Center

Learn how to communicate with your care team through MyChart.

TrueCare heart icon Having trouble with MyChart downloading or messaging? Call or text (760) 736-6776.

Scheduling Online

MyChart: Request an Appointment

Learn how to request an appointment through MyChart.

MyChart: How to Schedule on Mobile

Learn how to schedule an appointment through MyChart on mobile.

MyChart: How to Schedule on Desktop

Learn how to schedule an appointment through MyChart on desktop.

How to Self Schedule Online

Learn how to self schedule an appointment on the www.truecare.org website.

TrueCare heart iconPrefer to schedule with a person? Call or text (760) 736-6776.

Insurance & Enrollment

Learn more about enrollment services here.

BenefitsCal: How to apply for benefits

This video shows users how to apply for one or more of the following programs: CalWORKS CalFresh, and Medi-Cal.

TrueCare heart icon Questions about Medi-Cal or Covered CA? Call or text (760) 736-6734